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Microsoft finally acknowledges that Windows 10 has a serious problem – and explains how to fix it

(Image credit: Microsoft)

We recently reported that a recent Windows 10 update (KB4532693) was causing serious issues and deleting people’s data, and Microsoft has now acknowledged that this is a big problem.

LOLS10在线直播下注 in the support team, with staff revealing that “Microsoft is aware of this known issue and our engineers are working diligently to find a solution for it.”

, Microsoft’s support team were able to replicate the issue, and have found a fix.

How to fix Windows 10 file deletion problem

LOLS10在线直播下注It appears that Microsoft’s team has found a way to restore the files. Windows 10 is for some reason making a temporary user account where those files are kept. By creating a new local account, then transferring the data from the temporary account to the new one, you should get your data back.

This is a convoluted method which requires messing around with user accounts – especially local accounts that Microsoft usually tries to dissuade you from doing (and instead create one using your Microsoft account), and it’s not clear if this will help everyone.

As we mentioned, some people are finding that their files are completely missing, and they are unable to find them in the temporary user account.

So, while this fix may help some people, we hope Microsoft is working on a more thorough fix that it will release ASAP.